The Cancellation Process
Log in and click on Settings in the top right-hand corner. Select Billing Details from the dropdown menu.
Click the Cancel My Subscription button.
Complete the brief questionnaire. We value your feedback—your candid responses go directly to our product team to help us improve the tool for marketers worldwide.
To finalize the process, type the word "Cancel" in the provided text box and confirm your choice.
Your cancellation is not immediate. You will maintain full access to your account, and your quizzes will stay live, until the end of your current billing cycle. We highly recommend using this remaining time to export your lead data for your records. We securely save your quiz builds in our database. If you decide to return in the future, you won't have to start from scratch!
Refund Policy Overview
We offer a 30-day money-back guarantee for all new annual accounts.
We provide a 48-hour grace period for accidental renewal charges for the monthly accounts.
If you fall within these windows, please email our team at [email protected] after you have completed the cancellation steps.